Just. One. Word.

You might just say something 'in the moment', but you might say something that will stay with that person for a long, long time.

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Telemarketing – are we doing it all wrong?

If you’re running an internal telemarketing operation, are you spending an inordinate amount of time recruiting new staff and finding it difficult to keep your motivate your existing people to make enough calls and achieve their targets? Read on...

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